End-to-End Text Data Services
Synthetic Generation, Collection, Annotation, Classification, and Model Development
High-Quality Text Annotation and Classification Services
With Innodata’s full suite of text annotation and classification services, you can scale your AI models and ensure model flexibility with high-quality annotated text data. Leverage Innodata’s deep annotation expertise to streamline text annotation and classification using active learning, NLP, and human experts-in-the-loop.
Data-Centric Approach
Our data-centric approach helps jump-start your models with the highest quality of labeled text data for your AI/ML models.
Multiple Configurations
With world-class workbenches, our services can be configurable to address any requirements for labeling and annotation, including support for any text data input format in 40+ languages.
Highly Secure
Multiple security features within our operations result in the strictest control and compliance in labeling or classifying your text data.
Industry-Specific
Ready
With our global workforce of 4,000+ domain-specific subject matter experts, you can rely on Innodata to annotate, classify, and validate exceptional text data for any industry-specific use case in any major language with confidence.
Quality Assurance, Validation, & Control
Innodata can support various annotation processes such as single pass, double pass, double pass blind, or inter-annotator agreement processes — giving you the highest-quality annotated data to ensure your AI/ML model accuracy.
Scalable Output In Any Format
Our services can simultaneously process thousands of text files from multiple sources across different locations. Additionally, Innodata can support, load, or build custom taxonomies and deliver annotated text data in formats such as JSON, HTML, or XML.
Our Expertise at Work Across Diverse Applications
Whether you need document classification or NER annotation to automate document recognition or build your NLP models, our best-in-class text annotation solution delivers ground truth data for any situation in 40+ languages.
Content Classification
Build binary classifiers and other classification models for automatically categorizing your content.
Intent Identification
Analyze the intent behind user-generated content to determine the proper response or course of action.
Content Detection
Automatically detect the types of content present in textual data to support content moderation, such as hate speech and other types of inappropriate content.
Semantic Identification
Build and train models to automatically extract concepts and entities, such as people, organizations, places, or topics from textual data.
Risk Assessment
Find and evaluate potential risks involved in an organization or undertaking. Identify and filter data based on types of risks.
Sentiment Analysis
Identify the sentiment behind your text to populate relevant metrics and other data analytics.
Relationship Mapping
Build relationships from your semantic data to support the development of knowledge maps.
Medical Data Research
Drug search, discovery, and complex annotation of medical literature, healthcare records, and medical data — including medical concepts and diseases.
Legal Data Analysis
Manage contract analysis and identify critical data from legislations, statutes, rules & regulations, circulars, and case law.
Business Intelligence
Identify meaningful and useful business data to enable more effective operational insights and decision-making. Support company data analysis, insight, and benchmarking.
Workbenches to Create your Training Datasets and Train Your AI Models
Annotate mentions of named entities in text data and documents, such as persons, organizations, facilities, locations, events, etc.
Identify annotated entities that play a role in an annotated event and assign the entity’s role in the event.
Label multiple identifiers via different agents and scoring for critical datasets. Integrate multiple hierarchical taxonomies for use in multi-label annotation.
Establish relationships between two or more distinct entities in structured and unstructured text data.
Group two or more annotated entities in your text data that refer to the same-named entity.
Classify any document and record with the relevant labels from custom taxonomies, helping to train and scale your AI/ML models faster.
Innodata's Text Data Services Puts the Power in Your Hands
Synthetic Generation, Collection, Annotation, Classification, and Model Development
Text Data Collection and Synthetic Generation Services
With Innodata’s full suite of text and document data collection/generation services, you can scale your AI models and ensure model flexibility with high-quality and diverse data in multiple languages, formats, and scenarios. Let Innodata’s global network of 4,000+ experts, including native speakers of 40+ languages, create the samples you need for any initiative.
Contracts
ISDA, GMRA, MRA, MSFTA, MSLA
Legal Data
Legislation, Regulatory, Case Law, SEC, International Tax Treaties
Financial Reports
Investor Presentations, Earnings Calls, SEC Documents
Patent Data
Scientific, Chemicals, Drugs, Engineering
Scientific Data
Journals, Abstracts, Conference Proceedings
Medical Records
Pharmacovigilance, Adverse Drug Events, Product Labels
Invoices & Bills
Credit Card Transactions, Corporate Invoices, Paystubs
News & Social
User Generated Content, Chat Bots, Fake News
Insurance Claims
Property and Casualty, Life, Medical, Assets
Text Data AI/ML Model Development
Scale your chatbots, recommendation engines, content moderation or record classification models, and other NLP initiatives with Innodata’s end-to-end services.
Whether you use our collected or annotated data, or need help utilizing your existing data to deploy or develop text or document AI/ML models, Innodata can help you expedite time-to-market. Utilize our world-class subject matter experts to build, train, and deploy models, augment your team, prevent model drift, and scale your models and operations faster.
Model Deployment
Innodata can build, train, and deploy customized text and document AI and ML models to support your use-case and specifications built on your desired framework.
Staff Augmentation
When you need to scale your team or deploy a one-off initiative, we have the resources to help. Use Innodata’s experts to avoid hiring, training, and developing staff internally.
Data Drift Prevention
We can help identify issues in data quality, integrity problems, demographic shifts, and changes in workforce bias/behavior. We then utilize various learning types, periodic retraining with new high-quality data, and the introduction of weighted data to get the confidence scores you need.
Text Data Services Customer Success Stories
Multilingual Content Moderation for Global Social Media Platform
A leading social media platform needed to improve modeling for search query relevance, ad review and placement, sentiment analysis and toxicity, and content moderation.
Multilingual Content Moderation for Global Social Media Platform
Goal:
A leading social media platform needed to improve modeling for search query relevance, ad review and placement, sentiment analysis and toxicity, and content moderation.
Innodata's Solution:
Deploy world-class content moderation, data annotation services, platforms, and SMEs to support the success of business units throughout the entire company (product, advertising, design, trust, data science, etc.).
- Content Moderation: Toxicity, Misinformation ID, and Brand Protection
- Search Query: Relevance Metrics, Trends, and Quality Assurance
- Advertising Revenue: Products Classification and Placement
Result:
Helping to perfect AI modeling to increase user engagement, maximize ad revenue, and build trust with their community through content moderation.
Delivering 100% accurate ground truth data to train and accelerate AI models focused on the platform’s most mission-critical data-driven initiatives across the globe.
Risk Assessment Financial Annotation for Global Financial Firm
A global financial services firm required the annotation of technical financial documents to train its AI platform to conduct risk assessments for investment portfolios.
Global Financial Services Firm Builds AI Capability for Risk Assessment
Goal:
Global financial services firm required the annotation of technical financial documents to train its AI platform to conduct risk assessments for investment portfolios.
Innodata's Solution:
Innodata's subject matter experts created a taxonomy focused on model-relevant risk categories and risk stages. To bolster speed and ensure high-quality annotations throughout the articles, Innodata employed a combination of humans-in-the-loop and ML-enhanced technology. The articles were first run through Innodata's proprietary text annotation platform, which completed an auto annotation. Then experts did a round of annotations to ensure accuracy and reviewed any low confidence annotations. Finally, our quality assurance specialist reviewed and resolved any discrepancies. The platform and annotators labeled the risks associated with events, named individuals, and named companies within each article. They then identified risks within each article and assigned a risk category and level based on the agreed-upon taxonomy.
Result:
The leading global financial services company's risk assessment platform received a large annotated dataset of the highest quality based on thousands of relevant articles. This pristine data, along with the risk taxonomy provided, helped train and improve the model performance.
Multilingual Text Annotation for Leading Booking Engine Chatbot
A leading travel aggregator and booking engine required highly accurate annotated datasets for a booking assistant bot that operates in multiple languages.
Travel Aggregator Deploys AI Booking Assistant Chatbot
Goal:
Leading travel aggregator and booking engine required highly accurate datasets for a booking assistant bot that operates in multiple languages.
Innodata's Solution:
To reach the seamless performance expected by the travel aggregator and its customers, the chatbot needed to be trained for many utterances per intent in English, Chinese, and French. To achieve this, the Innodata team annotated incoming chatbot messages for any mention of specific hotels, occurrences of locations (including cities, regions, districts, and addresses), and categorized the intent of the utterances based on their subjective interpretation of the message. This process of annotating utterances and assigning labels from a taxonomy allowed the chatbot to understand customer intent from incoming messaging and provide relevant and accurate responses. To ensure the accuracy and quality of the annotations, the Innodata team utilized a double-blind pass process, in which two different annotators provide annotations and an adjudicator provides a judgement on any discrepancies between the annotations.
Result:
The travel aggregator received highly accurate annotated and labeled datasets which enabled the booking assistant AI chatbot to appropriately respond to customer messages and inquiries with relevant information in multiple languages improving the net promoter score.
Annotation for Life Science Data Provider’s Drug Search & Discovery
A leading abstract and indexing scientific research discovery solution required annotated data to enhance its platform for drug search/discovery and research funding.
Life Science Data Provider Acquires Right Annotated Data for Drug Search & Discovery
Goal:
A leading abstract and indexing scientific research discovery solution required annotated data to enhance its platform to enable predictive and prescriptive analytics for drug discovery and research funding.
Innodata's Solution:
To begin the process of creating high-quality labeled scientific datasets, Innodata's annotation experts set up their platform to automate the process of entity extraction to pull out relevant keywords and references from the source documents. Innodata's experts then annotated millions of pages of scientific data, research, and articles. They created structured XML datasets that could be used to train the AI platform in predictive and prescriptive analytics.
Result:
With these datasets, the research discovery solution was able to provide more insight and give its users actionable intelligence. This intelligence is then used by the customer to research fund attribution, drive investments of new drug development, and avoid patent infringement.
Company